What people ask before booking

In Vermont you can start without a referral. Your plan may still ask for one. Call us with your plan card and we will check before you book.

We bill many kinds of plans for evaluations and treatment visits, including most commercial plans, Medicare, Medicaid, workers' compensation and auto injury coverage. Your plan decides what it pays. We check your benefits and call you before your first visit.

We give you a written estimate before your visit, and you pay on the day. If your plan may reimburse you, we give you a detailed receipt to send in. Your plan decides whether it pays.

A first visit is about an hour with a physical therapist. Later visits can be shorter. A physical therapist sees you at every visit.

It depends on what we find, how long it has been going on, what you want to get back to and how the first weeks go. We tell you what we expect after your first visit and review it with you as we go.

Wear what you move in. Bring the shoes and gear that are part of your question, and your bike if you booked a fit or a screen. Bring your plan card and a photo ID.

We work within what you can tolerate. Some movements and exercises can be uncomfortable. Tell us, and we change what we are doing.

Some follow-up visits can be by video if you are in Vermont, where our therapists are licensed. We tell you which visits suit video and which need you in the room.

Yes. If you were hurt in a crash or at work, get emergency care first. Tell us who your adjuster is. Your state decides who may direct your care. We explain how your bills are handled before you start.

A shorter visit where a physical therapist watches how you move, and how you sit on your bike if you ride. You leave with a written list. It is not treatment and not an evaluation.