Your first visit
What happens, step by step
A first visit is about an hour with a physical therapist.
- 01
Before you come
The front desk checks your benefits and calls you. You fill in forms on our portal, which asks for contact details and your insurance card, not your health history.
- 02
At the clinic
Your therapist asks about your sport and your season, examines you and tests how you move. They explain what they find.
- 03
Before you leave
You agree on a plan with your therapist, get a few exercises, and book what comes next if you want to.
Bring and wear
What to wear and bring
Wear what you move in. Bring what you ride, run or ski in, if it is part of your question.
Shorts or leggings you can move in
Your running shoes or your cycling shoes and pedals
Your bike, if you booked a fit or a screen
Your plan card and a photo ID
Any imaging reports or notes from your doctor
Day one
What is and is not decided
Decided on day one
What we found, what we think is going on, what to do first and what to stop doing for now.
Not decided on day one
How many visits you will need. We tell you what we expect after your first visit and review it as we go.
Always your choice
You can ask us to stop or change what we are doing at any point.
Ready to book?
Book online or call the front desk, and tell us what you do.